Swiss Chalet complaint: bad food

Complaint from pat.kees reported on 22 September 2020 about Swiss Chalet

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My complaint:

at 6:32pm on sept 21st, 2020 we ordered 1 order of ribs and 14 chicken plus 1 order of 14 chicken for $49.13 (chk 9546) (Call 20999)
the ribs were unedible – the chicken was red , not cooked enough – thr fries were cold and like dough – we could not eat this food

Suggested solution:

We want a refund and since this is the 2nd time this has happened to us we will not be ordering in or eat at the 427 Norwich Ave Woodstock, Ontario

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