Sweetex complaint: Dispenser

Complaint from storeyc@sky.com reported on 12 May 2022 about Sweetex

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My complaint:

Hi please can you help me with your product. Every so often when purchasing your product in the dispenser, this doesn’t seems to be dispensering the tablets hole. With this keep happening and the crushed tablet which is now powder going everywhere but the cup is costing me a fortune. I would appreciate you explaining why this seems to happen more often than not, and what you suggest doing with this issue and expense.
Kind Regards
Mr C Storey

Suggested solution:

As above

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