Supersonic Fibre complaint: Password needed

Name: Password needed
Item: Supersonic Fibre
Author: Donald

Open 14 Jun 2021 126 views Internet Providers

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Filed 14 Jun 2021 by Donald

I’m trying for a week now to get my password but no luck. I lost my phone and the password was saved in my messages, I don’t know what to do now cause no one can help so I’m thinking of moving to another service provider.

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Case details

Status: Open
Company: Supersonic Fibre
Filed: 14 Jun 2021
Desired resolution: Asap and improve the self service.
Problem: Unable to recover account password
About: account password
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

14 Jun 2021 Complaint filed and published
14 Jun 2021 Message from Bizzy: we notified Supersonic Fibre about this complaint.

See all 58 Supersonic Fibre complaints

Discussion

1 comment

M.......125 14 Jun 2021

Every consultant that I spoke to on the phone 6 days promised me they'll get back to me but never did.

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