My complaint:
Over the past month or 2, most all loaves(6) I have purchased are dry and course on the same day as purchased. Also taste is different and not in a good way. I am told recipe has not changed, so I assume baking procedure, ingredient supplier or other, has changed. All packages indicate produced at the Horsham bakery. Perhaps that bakery is the issue! I have seen many complaints posted with the EXACT same concerns. I have purchased and enjoyed Small Family for many years. But I feel compeled to refrain from buying yourconglomerate bakery products going forward. BTW, regular Family size appears to have the same issue. They went into the trash as well. Thank you for ruining a great product. Jim Bouman
Suggested solution:
I don't know, but product is NOT the same. Perhaps some bakeries are taking shortcuts or using ingredients from different vendors. Whatever the case, we will be looking for a source other than Stroeman, Sunbeam, Bimbo, or other bread baked in Horsham.