Subway complaint: Wrong orderpricing

Name: Wrong orderpricing
Item: Subway
Rating: 1
Author: Kimlwatson

Open 8 Aug 2020 175 views Fast Food / Delivery

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Filed 8 Aug 2020 by Kimlwatson

We ordered 3 customized footlong subs on 882020. They didn’t give us the deal for $5 for 2 and every single sandwich came as it is on the menu and not the customized order I sent. One kid has an allergy to green peppers and couldn’t eat hers and another wouldn’t even eat hers because it was wrong.

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Case details

Status: Open
Company: Subway
Filed: 8 Aug 2020
Rating: 1/5
Desired resolution: I want new sandwiches. If they're ordered online, the order is right there in front of them. It says how you want the sandwiches. One messed up I might understand, but not all 3!
Problem: Customized subs made wrong, deal not applied
About: custom footlong subs

Progress

Filed
Company notified
Company replied
Resolved

8 Aug 2020 Complaint filed and published
8 Aug 2020 Message from Bizzy: we notified Subway about this complaint.

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