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Subway complaint: Poor poor customer service.

Open 281 views Fast Food / Delivery

Filed 9 Aug 2020 by Debrac1983

I decided to get a sub yesterday around 7pm. Only 1 customer in store there was an elderly man trying to get an order. Seemed to be a problem as I listened the employee was frustrated with listening to the gentleman. He also had a typed out order he asked her to read it. She said you read it. He replied I can’t read just cancel order. I know he was embarrassed at having to say he couldn’t read. I stepped up and read the order to her. As I Was giving instructions she seemed to not care about the instructions just slapping it together. I ask her to please give it to him like he wanted… Not complicated. Believe me someone else made my subs with politeness. Shame on her to try to run off a customer that was a little difficult to deal with. I will never go to that store again.

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