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Subway complaint: VERY RUDY AND UNPROFESSIONAL TEAM MEMBER

Open 95 views Fast Food / Delivery

Filed 27 May 2022 by Amy

I order my food online and when I got there I told the team member I ordered online that’S when He asked me whats my name I said Amy and he then pointed to the shelve with only One bag on it, So I walked over to it and pick up that bag and went home, when I got home it waas’nt my oreded so I call the store the person on the phone was VERY RUDE I can hear her talking in the back ground about that was Uber Eat’s Order !! and Uber Eats is here right Now ! So I went back over there She saw me walk in with the bag in my hand an she then Pointed to me an said there is the meatball for Uber Eats and she did not call me to the front so I then had to stand in LINE for 20 min when I got up there I ask for a Refund she said for what ! there’s you sandwish rite there!! I said I dont want it I want a refund, She said you have to get it online and get out of the Store!! I ask what are you telling me to get out of the store for ? did I do something wrong ? she keep saying Get out of the Store ! she said you take the bag without Verifing it !! THAT was YOUR fault When I ask for the store number she said a bunch of numbers and said do you want me to give you tthe corperate office too ? I said? YES !! that’ when she kept talking to another lady in the line and telling ME to GET OUT ! GET OUT! She is soo RUDE and Gehto and LOUD and UNprofessional She was the only One talking behind the counter, So I guess she is the Team Lead of Supervisior !! I need a refund!! Store NO 54404 PH 786 953-8478 Server by 999997 on 5252022 at11:53 A.M Term ID 3XA -561642

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