Complaint: Veggie patty was stale and hard

on 28 August 2020 about Subway in category Fast Food / Delivery / Takeaway

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My complaint:

Ordered the veggie salad with veggie patty, the patty was hard as a rock couldn’t be cut with a knife. Really disgusting. How old are these patties, if the meat have to be substituted after a period of time so should the veggie patties. The price for the salad w the patty was not worth it if I had to take out all the pieces of the patty.

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Justified complaint?

Suggested solution:

Please refund me the money or send me a coupon for another veggie saladw veggie patty. I hope the second location does not have the same degree of quality.

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