Complaint: THIS PLACE IS A MESS! Ridiculous

on 03 October 2020 about Subway in category Fast Food / Delivery / Takeaway

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My complaint:

I walked in at 11:45 on 10-3-20. There was a boy girl behind the counter, but the girl was the one who took order. First of all, the whole place was filthy! Almost every table dirty, floor filthy, old dried mud prints everywhere. Neither employee acknowledged me at all, but continued to talk personal stuff, til I addressed them after 5 minutes! I was the only customer there! First, she smashed my bread down ( ? ), then tells me a list of things you no longer carry because of Covid your to cheap to buy them now ( like spicy mustard ) REALLY! I think with your prices, the customer pays for it anyway, so bring back all your old items once again! I took pics of all the dirty tables, the glass on the show case was extremely filthy, 2 of your drink machines were empty hadn’t been cleaned in months! It was your frozen drink dispensers the employee’s said they didn’t know why they were like that. Still had old product left, unwashed. This store needs some serious help, attention, training, shut down til it’s cleaned! It’s ridiculous that a paying customer has to complain to y’all, for your store to get some serious attention. I have pics! The prat was the meat display glass, looked like someone had jacked off all over it, RIDICULOUS!

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Justified complaint?

Suggested solution:

Fire the manager get someone who knows what the he’ll they’re doing, how to train employees clean that mess up!

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