Filed 27 Mar 2021 by Ms
Thursday 325 at 5-6 pm at drive thru
I waited in line at least 15 mins, then placed my order and drove to window. Lady that came to window said we don’t have and wheat bread. What she meant to say was there was no wheat ready just came out. U will have to wait, ok i’ll eait right here she about jumped out the window saying no you can’t there are other customers as n Mine was not important. ( poor choice of words on her part). THEN she proceeds to bring a fill tray of. aked bread to the drive through window i said i’m not touching that bread. I’m sure board of heath would like to know that practice. I finally pulled to front of store and went in. I waited a bit and saw employees making sandwiches with wheat bread i waited a bit linger then asked where my sandwiches were (2) 12” ordered at window. NO one was making my order, asked for manager. and no one ever came out. The 2 guys at front counter had not a clue nor did either check or stop to help they just kept making sandwiches and the guy with tatts ( which i have no isea why he chimed in and got so pissed off he sad out loud un the store with customers. “ I WOULD NOT MAKE YOUR FUCKING SANDWICH) raised his arms and waljed to the back. The manager Never came out to resolve or pull employee aside.He totally acted in a conversation that he was not even part if. Totally disrespectful, Rude and at the LEAST SHOULD HAVE CORRECTIVE ACTION OR FIRED. You never display or say the things he did in the work place. So where was the manager hiding in the back. Eventually came to register and called me A LIAR IN FRONT OF CUSTOMERS because at this point from the time i arrives it was almost an hour snd she said I WAS LYING. The guy with the tatts said “ just go to another restaurant ”. again the entire staff was as rude as the other. It starts with management then when i found out by another employee and how rude and disrespectful to me others in the store well thats why they think that behavior is acceptable.
I do wwnt a General Manager or higher to contact me ASAP and if not i’ll go higher. This was such a event i had to go home and lay diwn to get my blood pressure under under control that i am under doctor care for.
I have been a HR and Recruiter for many years. and even with my worse senecio i never ever had this kind if disrespect or rudeness. and they didn’t even care they were at cc work.
The manage r was about 5’3 -5’4 dark hair with a auburn color tent on top hair was pulled back in a ponytail and wore glasses. The guy that was the F-Bomb dropper stocky guy with tattoos all over arms unbelievable that guy with the manger at the LEAST SHOULD BE PUT IN WARNING IF NOT FIRED. They are going to destroy that location and ALREADY GIVEN SUBWAY A HORRIBLE REPUTATION.
i’ll be expecting a General Manager or higher position person to contact me. I should of never been treated the way especially the 2 mentioned above.
2 other girls finally made my sandwiches charged me after i was told i would not make your fucking sandwich and a manager that hid did not handle the situation at all.
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