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Subway complaint: rude and unprofessional staff

Open 93 views Fast Food / Delivery

Filed 27 Jul 2022 by linda

the sandwich was made sloppy and handed to costumer in greasy messy bag. this costumer has purchased this sandwich numerous times with no complaint. asked to please remake the sandwich which was already paid for. the shift person wanted to know what was wrong with it and costumer explained, where she took sandwich out of bag and put same sandwich in anther wrap. the point is staff argued with costumer to the point of badgering costumer very rude and unprofessional. then staff preceded to say i have to pay for 2 sandwiches (unbelievable) the only way i got my sandwich was to say was going to contact owner of her conduct at which time she just shoved sandwich at costumer. i have lived in this community 25 years and have never filed a complaint on anyone before.

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