Subway complaint: Commercial Ads Are Grossly Misleading

On July 15, 2022 I ordered 2 of the highly advertised Vault Series sandwiches from the Subway Shop 64700, 1901 Michigan Ave, NE Washington, DC. I was surprised and disappointed at the amount of meat that was missing from the 6 Philly Steak and Cheese. The sandwich was so flat, that the bread overpowered the fillings. The 6 meatball sub only had 3 meatballs. I didn’t think to take a picture, besides we were in between appointments, hungry and didn’t have time to go back.

On July 17, 2022, I ordered online, 2 more sandwiches from the same Subway Shop 64700. My husband picked up the sandwiches and when we unwrapped our food another disappointing order. I have attached the pictures of the foot long Dangerwich. The meat is sliced so thin that you can almost see thru it. Same complaint with my 6 Grand Salami. Clearly the meat in your ads were sliced thicker than what is put on the sandwiches.