Complaint: promotions

on 08 August 2020 about Subway in category Fast Food / Delivery / Takeaway

New complaint
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My complaint:

None of the Subways in my town participate in promotions. Subway corporate advertises $5 dollar footlongs in television ads and in the Subway app which draws people in to restaurants. I think it is deceptive for the restaurants to benefit from the advertising but then say they do not participate after customers have made a point to go there because of the advertisement. I believe it is called bait and switch. I know the stores are independently owned but they operate under and benefit from the Subway name.

0 0 votes
Justified complaint?

Suggested solution:

Change the policy. If it is a Subway branded store, then sell as advertised. Otherwise, the stores should not be operated as Subway.

Message from Robin from

9 months ago - We have posted a tweet about your new complaint about Subway

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