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Subway complaint: Order using APP

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Filed 22 Feb 2023 by Melvin

Ordered 2 11 sandwiches using code BOGO50 using APP for the Subway in Hallsville. It sais oeder would be ready at 03:10 PM on 31923. I went in and sais we ordered on APP and was informed that APP not available and Subway would credit your card within 2 hours. So on 32023 checked credit card and there was the charge of $18.23 which included $2 tip. So now it is 32223 checked my phone and continued it said to choose another location, so I chose Subway in Wal Mart in Longview, Tx, so took 12 mile ride to Subway and they sais they did not have the order. I showwed them the order on my phone and they agreed that is was the correct Subway and that thewy would credit my account. So after 4 days no sandwiches and no crdit of $18.23. So what now ????????????

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