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Subway complaint: Online order canceled

Open 164 views Fast Food / Delivery

Filed 5 Oct 2020 by travis

placed an online order at a little after 5 pm.. per online the store was open until 9pm. Received email saying our order was canceled and that if we did not do it to call store. We tried placing many calls to store and was constantly disconnected. We then drove to the store to found a notice on door that they closed at 5. And now must wait for the credit from canceled order to post to my account.

This is very frustrating as a customer as I had to go to another location to get our food

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