Subway complaint: On line order not honored
Filed 22 Aug 2024 by Deanna
Had to use a coupon online to get the discount. Ordered the sub online. Had a screen shot of the order and my payment. They claimed they never got the order and refused to make the sandwich or refund my $16.22. As a college student who works full time that’s an hour of work for me. The manager refused to talk to me and I have never been treated so poorly. Maybe this subway hates college students, maybe the person was having a bad day, but kindness is a value I think your employees should hold. This happened on Thursday the 22nd at 6pm. The staff should be fired. Bad reviews will be passed on to every College student I come into contact with. This is crap
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