Subway complaint: Not being able to use a coupon

Name: Not being able to use a coupon
Item: Subway
Rating: 1
Author: Mavis

Open 24 May 2023 79 views Fast Food / Delivery

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Filed 24 May 2023 by Mavis

I went to Subway to get two subs. A lady handed me a coupon and the guy behind the counter wouldn’t honor the coupon. He said it was out of date which I asked him to hand it back to me and it wasn’t out of date. I asked his name he said it was Jim I feel this could be resolved by sending a coupon and talking to the employee

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Case details

Status: Open
Company: Subway
Filed: 24 May 2023
Rating: 1/5
Desired resolution: I believe two free subway sandwiches would be awesome because that’s what I was trying to buy and I really don’t believe that the coupon without a date and I believe he was just rude
Problem: Valid coupon refused as out of date
About: sandwich coupon

Progress

Filed
Company notified
Company replied
Resolved

24 May 2023 Complaint filed and published
24 May 2023 Message from Bizzy: we notified Subway about this complaint.

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