Complaint: No refund

on 14 September 2020 about Subway in category Fast Food / Delivery / Takeaway

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My complaint:

I went to the walden road subway restaurant after 11:00 to buy lunch. The employees made my sandwich and then went to check me out. I inserted my card to pay for my sandwich and my card declined. I tried it again and it declined a second time because this happened I had a friend pay for my sandwich. After voing back to work I noticed subway had charged me. How can I get charged on my credit card for my meal if my card declined??? I contacted the bank and they told me subway charged me!!! I explain to your subway restaurant what happened and they told me there was nothing they could do. I’ve been going to this subway for years and never had a problem. I am not happy with this and this subway location will be losing my family’s business. I hope that as corporate office you will look into this and do something about it!

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Justified complaint?

Suggested solution:

To resolve this, the owner of this subway restaurant needs to be contacted about this matter. My amount of money needs to be refunded!!

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