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Subway complaint: Charged but not served

Open 265 views Fast Food / Delivery

Filed 15 Sep 2020 by Sonya

I ordered food on the app.Order-B9D892CF-4D When I went to pickup my food I was first told that they did not get my order.After showing my receipt I was told that someone had picked up the food.Unless the app has been compromised no one else would have my receipt information. I was charged but I did not get food.The manager on duty was very rude. This was unacceptable! Shows poor customer service.

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