Subway complaint: misrepresenting coupon
Filed 14 Jul 2022 by John
I had a coupon that said 2 for 12.99. I ordered Tuna and Outlaw. Outlaw is new and not listed on the coupon as an exception. Other new subs were listed but not the Outlaw. I had to pay full price for both subs. I called them this morning to talk to a manager and all they had to say was they can’t ring it up in the computer. it’s not my fault. I guess it’s ok to bait and switch if it’s not your fault. A sign should be clearly posted before ordering so at checkout the cust isn’t surprised.
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