Complaint: I was refused service by manager bc I can’t wear a mask

on 30 July 2020 about Subway in category Fast Food / Delivery / Takeaway

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My complaint:

I went to enter the store and immediately the daytime manager a older white lady told me I had to wear a mask. I explained to her under the ada act I didn’t have to because I have health issues. The manager then ask me what my health issues were I then told her under hippa law I didn’t have to tell her that she then told me that I could not enter subway or be served. I was refused service at this subway by this manager. I have rights and she violated them. I want something done immediately. I have always been a very good customer at this same subway. My rights were violated by one of your employees. I’ve spoken to my attorney about this.

0 0 votes
Justified complaint?

Suggested solution:

I think she should be fired and I think I should be compensated because she violated my rights and upset me very badly. My phone number is 910-674-8696

Message from Bizzy from

1 year ago - We have posted a tweet about your new complaint about Subway

Comment by poster of the complaint Lesa2016

1 year ago - Has anything been done yet. I'm talking to my lawyer

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