Complaint: Horrible customer service.

on 09 October 2020 about Subway in category Fast Food / Delivery / Takeaway

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

I just got back from subway, i walked in was greeted Hello. There must of been a new girl working and i had to tell her what kind of bread the sandwich was on twice. Then she didn’t know how to warm up the bread she threw the bread in the microwave for 3 minutes, Until her coworker said put it in there for 1 minute 2 times? Does she mean 2 minutes??? Then she put 3 baby scoops of tuna which was no where compared to the ratio of bread! Then she put half a bucket of pickles on my sandwich. They were also cussing in the store while me and another customer were in there, so unprofessional. The other worker was making the guys sandwich in front of me and dropped some sauce, she stopped making his sandwich and said let me clean this up off the floor so my shoes don’t get dirty then continue making his sandwich with the same gloves. When she was checking him out at register she asking the girl making my sandwich how to make 66 cents. She had to tell her 2 quarters, a dime, a Nickle, and one penny! The girl that made my sandwich then took off her gloves to wrap my sandwich up, she touched my sandwich with her bare hands (covid-19) and never cut my sandwich. I came home and threw the sandwich in the dumpster. I have been a loyal customer to subway my whole life and this is by far the WORST EXPERIENCE I EVER HAD HAD. SO DISSAPOINTED THIS LOCATION SHOULD BE SHUT DOWN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0 0 votes
Justified complaint?

Suggested solution:

Whatever you feel, and my refund of course. So disappointed.

Notify of
Inline Feedbacks
View all comments