Filed 4 May 2023 by Ed
I have been dieting, so I have been ordering turkey 12 inch subs and spend $103.00 dollars a month through Apple Pay, which I have proof. On one day I came in to pickup my usual order and I came in earlier than the time it said it would be ready. Someone before me ordered about the same as mine but with 12 inch and a 6 inch. She gave me that order and I told her I ordered 2 12 inch subs. She said well this is what the order came through as so something went wrong on the computer. I took it as a loss. Within the next time I came in she new me cause I order a lot, she says to me that the order I got was not mine and her district manager said my order didn’t go through and so I had to pay for that order. I said you guys made the mistake and asked for the to call her. She would not give it to me. So not they are going to loose my 103.00 a month business because I will not be going back to that subway. I will make my own subs or I will get them from Big Belly subs.
Report
Discussion
1 comment
-
JENNY Hodges
Seems Customer Services leave a lot to be desired, I has similar years ago and have not been back since.
More Subway complaints
View all 1,202Bad food..bad customer service
I got a Footlong Steak n Cheese Sub on 5/4/2023…the meat was old stale and tough!! I didn’t go back…
shorted on meat
I ordered a 12 spicy Italian sub on Italian herb and cheese bread. I was shorted on both meats. It…
Unsatisfactory Service
I am retired after a career in the United States Air Force. I received Subway discount coupons in the mail.…