Complaint: Food wasn’t made

on 27 July 2020 about Subway in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered my food(4 subs) at 5:45pm app said it would be ready at 6:10pm. I got to store at 6:05pm and had to wait for 2-3 mins for someone to come out front to help me and I could here the 3 employees in the back just talking. When they finally came up front to help me they told me that they hadn’t even started making my order. Then I had to read the topping to the lady making my sandwiches because she couldn’t read the receipt because she is visually impaired. Mind you when I got to the store there was no customers in the store.

0 0 votes
Justified complaint?

Suggested solution:

Have a competent and reliable person on staff.

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