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Subway complaint: Filthy Restaurant, Unsanitary Procedures, Incompetent and Inattentive Employee

Open 92 views Fast Food / Delivery

Filed 4 Nov 2022 by Valeri

Outrageous restaurant – filthy, sticky tables and ONE employee!!!!!!!????!!!!!! On a Thursday night? What are you thinking? And at DINNER time? What the heck Subway?
Men’s bathroom out of order too? Are you kidding me? Health department should be notified and I just might do so! Man in front of me told the woman employee that she should change her gloves before she made his sandwich because she touched money of the customer in front of him. She refused to do so. He insisted, restating that she had touched money. Then she told him that she didn’t touch money. He told her that she was lying, that he saw her (of course!). She didn’t care and left her gloves on and made his sandwich. We dared not to ask her to change them when it was our turn next to have her make our sandwiches. We asked her to refill the nearly empty spinach. She didn’t do so. There was a huge language barrier too and it was a big hassle to try to communicate with her given her Indian accent. We tried to take advantage of the buy one, get one offer that was emailed to us – she didn’t know how to do it. Then we tried to get the $2 off, also emailed to us FOR NATIONAL SANDWICH DAY (are you listening, Subway?) and that was a no go too. We found an older paper coupon for a little discount and she knew how to do this. We hold MANAGEMENT, not her at fault here. Thanks for the horrible SANDWICH DAY experience, Subway. We will never come to this store again. I hope that man that requested clean gloves for his food preparation complains too. He said he was going to call the health department. Shame on management!

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