Subway complaint: did not accept rewards points

Name: did not accept rewards points
Item: Subway
Rating: 1
Author: nim

Open 26 Dec 2022 100 views Fast Food / Delivery

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Filed 26 Dec 2022 by nim

I went to London designer outlets unit 26 subway , I wanted to use my reward points to buy my subway but the staff was very rude .. they didn’t redeem my points and told me scanners is not working, this happened twice with me..
if you don’t want me use my points so why you have made this scheme???

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Case details

Status: Open
Company: Subway
Filed: 26 Dec 2022
Rating: 1/5
Desired resolution: they didn't resolve this
Problem: Staff refused to redeem reward points
About: rewards points

Progress

Filed
Company notified
Company replied
Resolved

26 Dec 2022 Complaint filed and published
26 Dec 2022 Message from Bizzy: we notified Subway about this complaint.

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