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Subway complaint: Customer being treated disrespectful by worker

Open 225 views Fast Food / Delivery

Filed 29 Jul 2021 by Randy

Approximately between 3pm and 3:45 pm on 29 July 2021 I went in there to order 3 subs. I approached the counter to place my order. She had her head down when asking what I wanted and appeared upset for some reason. I asked her if it was busy and she told me yes. I then proceeded with my order and I told her I wanted steak on all 3 subs and then what kind of cheese.
As she was making the subs she was forceful slicing the buns and putting the sub together angrily. Then I told her I wanted one of the subs not toasted. She turned around and told me in a loud voice angrily said Next time if you want your sub not toasted you better tell me before I start making the sub, YOU GOT IT!! YOU GOT IT!!
I then asked her do you want me to leave. She told me no. I told her I will not be treated and talked down to like that and I should tell your manager. Then I repeated what she told me YOU GOT IT!!!
As I was walking out she said she was just kidding, From her actions and her demeanor to me she meant every word angrily.
If she was nice that would be different but she was rude, obnoxious and acted like she hated customers and did not want to do anything for the customers.
It make me never want to go there ever again and spend money. But on the other hand I should never have to go out of my way to another Subway Just because of an employee that maybe should not be working with the public. I had to go all the way to Steubenville, Ohio Subway at Walmart to get my food. Now they was nice, courteous, they also had their heads up when you talked to them, very friendly and made you want to come back. The way she should have acted.

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