Subway complaint: Coupons and rudeness
Filed 2 Jul 2022 by Susan
I handed them a coupon that had come out the week before. The refused it saying they couldn’t do coupons. They lied about the coupon saying it was only valid in August. That was the expiration date not valid date. It’d her that it was valid and they insisted they would not honor it. Then the worker just said she wasn’t going to argue with me. And I was not arguing g I was very calm mostly surprised. She yurned and walked away. They were also rude. One just stared at me I had no idea what she wanted, turns out she was going to take my order. She never asked what I wanted on the sandwich. Just stood there till I said something. I had already stood there awhile before she came over to wait in me. I never had this bad of service at a subway before. I think they didn’t know how to handle coupons.
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