Complaint: Coupons

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My complaint:

My husband and I enjoy the subway sandwiches and eat there at least twice a month. We have always used your coupons that we receive in the mail. When we went there today, I handed a coupon to the girl which was a Buy one foot long and get another foot long free. I was told that the Manager , Lalo Patel, did not allow them to accept that particular coupon. So I handed her another coupon and she took it. Tell me why, you would send out coupons and , then, not allow the customer to use it? This is false advertising …..If you do not want these coupons used, then GET RID OF THEM. My husband and I were not happy with this situation at all.

Suggested solution:

I would like 2 free foot longs as compensation for having to be refused coupons that were perfectly legal to use. They were not outdated either. As I said before, do not send out coupons that are NOT redeemable.

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