Straight Talk complaint: Reserve refill

Complaint from Cody Gates reported on 23 December 2023 about Straight Talk

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My complaint:

I have two accounts with straight talk I purchased a dual service plan card for two phones on one account they added half of it to one number they said they added it to the other number but there was a technical problem on their end but rest assured it was added but now it’s a lost and can’t be found in

Suggested solution:

They should add the service card they found it said they would add it and now they can't find it

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