Straight Talk complaint: Identity Theft
Filed 5 Oct 2021 by Sandy
In February of this year they allowed someone to do a SIM swap to a new phone and they were able to access all my personal info. Phone stopped working and when I called they said I requested to have this done. Was extremely upset and they kept insisting I was the one who called. Took me over an hour for them to close the account and had to make 2 more phone calls to get my son’s account cancelled.
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