Stop and Shop complaint: Unable to return exchange item
Filed 21 May 2021 by Claudia
I purchased Nature’s Promise prenatal vitamins in March of 2020 at your Ossining NY branch of Stop and Shop. Within 1 week I took it back to the store but i was told no returns exchange due to COVID
I tried again in march 2021 but the yellow sign about no returns was still up near their flower aisle.
On April 14th 2021 at around 5:50pm I returned with the vitamins in an attempt for an exchange and was told by the manager I could not because they were expired.
Technically they are not expired until the end of this month. Also it is not my fault that I was unable to return them. It was due to COVID.
The vitamins are prenatal vitamins and I would like regular Multi vitamins, I am a senior citizen.
Kindly look into this matter and allow me to get my vitamins please.
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