Stop and Shop complaint: Early closing of deli, other
Filed 5 Apr 2021 by Gail
On Easter, April 4, 2021, the store was open until 5 pm. I arrived at the deli at 4 pm and no deli staff appeared within 10 min. After another 10-15 minutes when someone else tried to find staff, the Manager appeared and acknowledged the deli staff was allowed to leave. He said he could try to cut the deli meat. After watching him cut what looked like pulp for turkey, I asked for bare minimum instead of usual 3 item order. The only reason I go to SnS is for Boars Head. We do most of our shopping at Market Basket, cheaper, much better quality fish and good friendly service. SnS FT workers really seem to hate their jobs and dealing with the public. To top off this visit, the greens were being put away so I asked the worker for cilantro and he responded “no engles”. How is that acceptable!
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