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Filed 5 May 2021 by Wendy

Recently Stop Shop changed their automated systems but I think that they failed to test them on real customers. The graphics are terrible with poor contrast and this makes it hard for people to read. I have excellent eyesight but anyone with a problem will be stuck.

The new produce weighing machines have very poor contrast, light gray on light pink. They use an arrow instead of the word, enter. They do not have a search by description option as the old one did which means you have to know the code, or find the tiny print. However, the fruit and vegetable displays do not have the four digit code prominently displayed.

The new self scanner is hard very to reed, the fonts are too small, thin and there is too little contrast. Even the check out button is hard to find. I think it was a poor choice and I am surprised that there was no consideration of persons with over 30 something eyesight..

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