Sonic Drive-In complaint: food and service

Name: food and service
Item: Sonic Drive-In
Author: Mary

Open 21 Jul 2022 99 views Fast Food / Delivery

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Filed 21 Jul 2022 by Mary

I had to replace the Chewey fries they did replace that with good fries but they took forever to give us our food and we could not have even 1 refill of tea when we asked

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Case details

Status: Open
Company: Sonic Drive-In
Filed: 21 Jul 2022
Desired resolution: at least give 1 refill of tea and make sure they give us good food to begin with especially if they take a long time bringing the food we will not go back after this experience
Problem: Soggy fries, slow service, refill refused
About: fries and drinks

Progress

Filed
Company notified
Company replied
Resolved

21 Jul 2022 Complaint filed and published
21 Jul 2022 Message from Bizzy: we notified Sonic Drive-In about this complaint.

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