Snapchat complaint: Device ban and deleted account

Name: Device ban and deleted account
Item: Snapchat
Rating: 1
Author: Leona

Open 24 Jun 2023 149 views Social Media

Filed 24 Jun 2023 by Leona

Hi
Please can you help my Snapchat account has been deleted and I have received a device ban.

To my knowledge I have not of breached any of the terms and conditions.

I have reached out to Snapchat support on a number of occasions to ask the reason for the ban but have not been given any information or assistance.

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Case details

Status: Open
Company: Snapchat
Filed: 24 Jun 2023
Rating: 1/5
Desired resolution: Device ban lifted and account reinstated/ able to create new account
Problem: Account deleted and device banned
About: social media account

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