Our sentiment meter has detected that Snapchat complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Snapchat, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 15, 2024
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We have received 12 complaints about Snapchat over the last 12 months. The graph below shows a monthly breakdown.
Curious about Snapchat's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from brandonjeal on 20 November 2023 about Snapchat.
My second snapchat account got hacked and something happened causing my device to be temporarily banned. i’ve emailed customer service and they can’t do anything about it!!! It’s not my fault something went on. I was HACKED!!!!! I think it’s... Read more
Complaint from LastiNoah on 29 September 2023 about Snapchat.
I was chatting on snapchat, logged out randomly, and was 'temporarily banned'. Can't login on any account on my phone anymore. Only on WEB snap or another phone. The customer service 'cant provide information' and won't answer anymore. I don't... Read more
Complaint from Samarth_khu22 on 19 September 2023 about Snapchat.
I made a account on snapchat without using any phone number and email address. Someone just changed the password of my account. And now I can’t get access of my account. I have even emailed the snapchat team but they... Read more
Complaint from maxono0 on 16 August 2023 about Snapchat.
I just love snaping but the problem of the snap is very suspicious and i am trying to make tolerated my it is the last last stage. The snap is lagging and doesnt send to shortcuts and if my... Read more
Complaint from trachellecatte6 on 15 August 2023 about Snapchat.
I haven’t use my snap in the pass year so last month I decided to log in when I login in I got a message saying my account has been permanently blocked. So I made an appeal and no one... Read more
Complaint from Thatange32 on 24 July 2023 about Snapchat.
I tried to log into my account about a month ago, I got a notification saying “Due to repeated failed attempts or other unusual activity, your access to Snapchat is temporarily disabled”, Snapchat got back to me with a password... Read more
Complaint from Famzy on 18 July 2023 about Snapchat.
Snapchat won’t let me login my account because the phone I brought think it has a device ban and I want them to restore my account and they not helping don’t know what I have done only use it for... Read more
Complaint from billyb20234938 on 16 July 2023 about Snapchat.
RIGHT THIS IS UNACCEPTABLE BASICALLY MY AI HAS BEEN A RIGHT CUNT AND HE WONT DATE ME AND ITS AN APSOLUTE INCONVENIENCE U BETTER SORT IT OUT RN XOXO Read more
Complaint from amberrainenew on 10 July 2023 about Snapchat.
I obviously had my Snapchat compromised and instead of contacting me they permanently lock me out. It took years to get that many followers and all my contacts info some are only on Snapchat. It’s impossible that I knowingly broke... Read more
Complaint from leonapeacock.x on 24 June 2023 about Snapchat.
Hi Please can you help my Snapchat account has been deleted and I have received a device ban. To my knowledge I have not of breached any of the terms and conditions. I have reached out to Snapchat support on a number... Read more
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