Smart Ones Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Smart Ones over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 20, 2024

Smart Ones complaint process

Do you have a dispute or had a bad customer experience with Smart Ones? Submit your Smart Ones complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Smart Ones.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Smart Ones complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Smart Ones?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Smart Ones complaints chart

We have received 10 complaints about Smart Ones over the last 12 months. The graph below shows a monthly breakdown.

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Smart Ones complaint statistics

Curious about Smart Ones's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

10
Total complaints
10
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 10 ratings

How to contact the customer service of Smart Ones?

Below, you will find the contact information for the complaint department of Smart Ones. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-762-0228
Contact form:

You can contact the customer service of Smart Ones by calling 1-800-762-0228. If you want to reach out to Smart Ones through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Smart Ones reviews: (10)

Authentic experiences shared by our community for your benefit.

No meat

Complaint from Dtoole on 19 March 2024 about Smart Ones.

Although I usually love most of thr smart ones, I was very disappointed in the chicken parmesan. The pasta had a good flavor, but I expected a chicken Patty to be included instead of all pasta.The picture on the... Read more

Comments: 0
Rating:

TERRIBLE MEAL

Complaint from JBRE on 13 March 2024 about Smart Ones.

SO I ALWAYS HAVE SMART ONES FOR MY LUNCH BUT LATELY THE QUALITY OF THE MEALS HAVE DECLINED. TODAY WAS BY FAR THE WORST ONE YET. I HAD THE SALSBURRY STEAK AND MASHED POTATOES AND THE GRAVY WAS LIKE WATER... Read more

Comments: 0
Rating:

Lack of product

Complaint from Jocelyne on 28 February 2024 about Smart Ones.

Shrink flation has hit again, l paid $4 for 5 raviolis that is absolutely insane! Price gouging for sure, pennies to make but stiff the consumers .Never buying it again! Read more

Comments: 0
Rating:

Unidentified food scrap in meal

Complaint from Lunwin on 06 February 2024 about Smart Ones.

Upon eating my vegetarian choice of Santa Fe rice and beans I discovered what looks like a 3” piece of bacon lard ! I normally enjoy this dish because it is hard to find a vegetarian option but now I’m not... Read more

Comments: 0
Rating:

Hair made inside noodle

Complaint from Isa0129 on 05 February 2024 about Smart Ones.

I was about to bite my 3 cheese noodles I noticed a hair in my food. When I went to grab the noodle I realized the hair wasn’t just on my food. It was actually made into the noodle.... Read more

Comments: 0
Rating:

Baking tray and packaging

Complaint from TDBEAR on 14 December 2023 about Smart Ones.

I bought a Smart ones Chicken Enchiladas Suiza. Unfortunately, I do not own a microwave. So how long to cook in the stove? There were no directions, the container could not be heated in the stove either, according to... Read more

Comments: 0
Rating:

Meatloaf meal

Complaint from Kaebner on 09 December 2023 about Smart Ones.

I heated up the meatloaf and garlic mashed potatoes meal to the exact directions. The potatoes never became potatoes. They were a watery mush. We thought it might just be that one but I just had the same one... Read more

Comments: 0
Rating:

Frozen meal

Complaint from trmarousek on 22 November 2023 about Smart Ones.

I bought Smart ones creamy basil chicken with broccoli and I open the package after I had microwaved it and there was no chicken to be had. So all it is is creamy basil with broccoli there was no chicken... Read more

Comments: 0
Rating:

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