Smart Ones complaint: Unidentified food scrap in meal

Name: Unidentified food scrap in meal
Item: Smart Ones
Rating: 1
Author: Lisa

Open 6 Feb 2024 86 views Food and Beverage Brands

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Filed 6 Feb 2024 by Lisa

Upon eating my vegetarian choice of Santa Fe rice and beans I discovered what looks like a 3” piece of bacon lard !
I normally enjoy this dish because it is hard to find a vegetarian option but now I’m not so sure.

Smart Ones complaint: Unidentified food scrap in meal — Photo Lisa uploaded with this complaint

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Case details

Status: Open
Company: Smart Ones
Filed: 6 Feb 2024
Rating: 1/5
Desired resolution: I’m not sure there is a resolution after finding foreign stuff in your food I’m likely not going to buy this again.
Problem: Piece of meat found in vegetarian meal
About: vegetarian frozen meal

Progress

Filed
Company notified
Company replied
Resolved

6 Feb 2024 Complaint filed and published
6 Feb 2024 Message from Bizzy: we notified Smart Ones about this complaint.

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