Skyscanner complaint: Luggage weight

Name: Luggage weight
Item: Skyscanner
Rating: 1
Author: Siby

Open 23 Jan 2023 147 views Airlines

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Filed 23 Jan 2023 by Siby

I have booked a international flight from Skyscanner with luggage of 32327 with highest rate. I am going through British airways and vistara. But they have now allowed me to bring 23237 in British airways. Then why they showed in their page before booking that it is allowed to bring 32327.

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Case details

Status: Open
Company: Skyscanner
Filed: 23 Jan 2023
Rating: 1/5
Desired resolution: Didn't resolve my problem
Problem: Baggage allowance lower than shown at booking
About: flight baggage allowance

Progress

Filed
Company notified
Company replied
Resolved

23 Jan 2023 Complaint filed and published
23 Jan 2023 Message from Bizzy: we notified Skyscanner about this complaint.

See all 5 Skyscanner complaints

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