Skrill complaint: Permanently closed and deducted my money

Complaint from S.M reported on 04 July 2022 about Skrill

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

My name is Sheikh Mohammed Monirujjaman, I have My Id’s on the name of SM MONIRUJJAMAN. I opened an account on Skrill. Without giving me A second chance to Verify my account they permanently closed my account and deducted the amount I had deposited of $14.92 USD saying that it’s an administrative fee and I had violated their Terms and conditions where as I had submitted the documents they had asked for with a selfie verification. After I mailed them Back they reopened my account with Restrictions asking me to reverify my account but no one replies to my mails or chats regarding the money.
My skrill id: jewelshelin@gmail.com

Suggested solution:

I would want them to pay me my amount back along with a reverification process which they will respond to.

Skrill complaint Permanently closed and deducted my money
Skrill complaint Permanently closed and deducted my money
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