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Shoppers Drug Mart complaint: Refund for damaged product and employee discrimination

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Filed 27 Jul 2023 by Krista

Talked with 2 different female employees, one in the beauty area. She couldn’t figure out why the item didn’t match the receipt. I only shop at this location. Went downstairs to speak with the cashier to which immediately I was met with hesitance and disgust. She implied that I was lying and didn’t purchase it there also made to clear I was lying that I did the damage myself. Really getting tired of being discriminated against because of my skin colour as were the hated ones that caused every problem both in past and present.

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