Shoppers Drug Mart complaint: Pharmacy customer service
Filed 8 Nov 2021 by Maria
This shopper drug mart has no customer service in the pharmacy. If you call, you are on hold for at least 12 hour before anyone picks up the phone. When you go and pick up your prescription even when there is no one there nobody acknowledged you for about five minutes. Friendly when they finally come to the till.
My family changed to this one because we live across the street from them but I will be going back to my old pharmacy where I’m not ignored.
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