Shoppers Drug Mart complaint: confidentiality

Name: confidentiality
Item: Shoppers Drug Mart
Author: bruce

Open 28 Mar 2022 103 views Pharmacy

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Filed 28 Mar 2022 by bruce

I have been informed from my daughter that your pharmacy dept. was discussing her medical conditions with a member of the public that was over heard by the public

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Case details

Status: Open
Company: Shoppers Drug Mart
Filed: 28 Mar 2022
Desired resolution: have not discussed this, but employee's have a DUTY to have all medical condition's ' CONFIDENTIAL '
Problem: Staff discussed medical condition in public
About: pharmacy service

Progress

Filed
Company notified
Company replied
Resolved

28 Mar 2022 Complaint filed and published
28 Mar 2022 Message from Bizzy: we notified Shoppers Drug Mart about this complaint.

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