Shopify complaint: Online fraud

Name: Online fraud
Item: Shopify
Author: Muskan

Open 3 Feb 2021 209 views Software

Filed 3 Feb 2021 by Muskan

I received wrong product and I am unable to contact the sender. The contact details provided on shopify is invalid.

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Case details

Status: Open
Company: Shopify
Filed: 3 Feb 2021
Desired resolution: I think they should only support verified seller and not let other frauds to use their platform to sell . When we click on some online shopping site and it shows ‘powered by shopify’ then shopify should take responsibility of the seller so that chances of frauds would be less.
Problem: Wrong product, seller contact details invalid
About: online store order

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