SHEIN complaint: Issues with website wasn’t able to file a return and no one getting back to me
Filed 10 Nov 2021 by Kelly
Order NO. GSHMD100S000UD0 kellyannmoscrop_01@outlook
I ordered a lot of items from the Shein website, when I tried to process a return through their online portal it wouldn’t work. I’d fill in the relevant information but the next step tab wouldn’t work. I tried doing this everyday from the 25th to the 31st and I am so frustrated as I tried this on so many occasions. I have emailed Shein but they haven’t got back to me. I want to return these items for a refund. This is appalling customer service. I know I am not outwith the 45days allowed to processing a return but the numerous times i treid to process the return I was within the 45 days and it just wouldnt work.
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