SHEIN complaint: Duplicate Payment
Filed 28 Jul 2022 by Tracey
I placed an order with Shein on 15 July (Order No: GSHNC4432000Q3F). The debited my credit card twice for the same amount, on the same day. After numerous emails between Shein and I to refund this duplicate amount, this has not been resolved as yet, nor hae they acknowledged that they deducted 2x duplicate payments. I have been in contact with my bank who say they cannot reverse the other payment as it is already in their account. I am getting no where!
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