Shaw Academy complaint: Charged £50 after i asked them to cancel TWICE

Name: Charged £50 after i asked them to cancel TWICE
Item: Shaw Academy
Author: Roxana

Open 11 Apr 2021 261 views Education

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Filed 11 Apr 2021 by Roxana

I have asked you to cancel the free trial as i could not afford the course, but instead of cancelling you charged me £50 3 weeks after my request. On two occasions i have asked you to cancel the free trial.

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Case details

Status: Open
Company: Shaw Academy
Filed: 11 Apr 2021
Desired resolution: A full refund of £50 ASAP! And delete my account and all personal date!!
Problem: Charged after two cancellation requests
About: online course trial
At stake: £50
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

11 Apr 2021 Complaint filed and published
11 Apr 2021 Message from Bizzy: we notified Shaw Academy about this complaint.

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