Complaint: Charged £50 after i asked them to cancel TWICE

on 11 April 2021 about Shaw Academy in category Education

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My complaint:

I have asked you to cancel the free trial as i could not afford the course, but instead of cancelling you charged me £50 3 weeks after my request. On two occasions i have asked you to cancel the free trial.

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Justified complaint?

Suggested solution:

A full refund of £50 ASAP! And delete my account and all personal date!!

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