My complaint:
Hello!
I’m so unhappy to say that I just tried the first 4 weeks free trial and wanted to cancel because I didn’t even do any classes which I already told a teacher about this. But I realised that £50 has been taken from my account. I’m disappointed and don’t know the reason. As I’m a student the value of money is great to me.
So, I will wait for your reply as soon as possible.
Regards
Sabrina
Suggested solution:
Can I please get my money back?
