Shaw Academy complaint: Cancellation

Name: Cancellation
Item: Shaw Academy
Author: Richel

Open 6 Jan 2021 182 views Education

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Filed 6 Jan 2021 by Richel

It is imposaible to cancel my membership because they just gave me a phone number that never worked

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Case details

Status: Open
Company: Shaw Academy
Filed: 6 Jan 2021
Desired resolution: They just keep emailing me to contact the phone number Kieran (Shaw Academy) Dec 29, 2020, 7:56 GMT Hi Richel, Thanks for reaching out to us. We are sad to hear that you would like to cancel your subscription with us. As much as we would like your continued patronage, we'll be happy to offer you 30 days FREE trial extension, one module toolkit a certificate, the Free trial is an amazing opportunity as there is no limitation to learn any course on our platform. We have designed our services in the most flexible and convenient way possible. You can reschedule your classes and pause your membership to your desired date and time. There really is nothing stopping you. Also, you can add up to 3 family membersfriends to your account to have their own profiles and access all our courses absolutely free. As an extra bonanza, we are providing with thousands of job opportunities at any given moment and customized career resources at https:www.shawacademy.comshawcareers Every job seeker student's career is important to us. We have helped thousands of students find their careers. If you still wish to cancel, you will need to go into your member area Here and select ‘My Profile’ and then ‘Memberships Payments’ and follow the process. You will receive a couple of alternative options such as Pausing your membership or opting for a lower price plan. For a specific subset of students, you may be ed to complete cancellation over the phone using a phone number presented to you. You may refer to the
Problem: Cancellation phone number never works
About: online course membership

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6 Jan 2021 Complaint filed and published
6 Jan 2021 Message from Bizzy: we notified Shaw Academy about this complaint.

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