Complaint: Cancellation

on 06 January 2021 about Shaw Academy in category Education

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My complaint:

It is imposaible to cancel my membership because they just gave me a phone number that never worked

0 0 vote
Justified complaint?

Suggested solution:

They just keep emailing me to contact the phone number

Kieran (Shaw Academy)

Dec 29, 2020, 7:56 GMT

Hi Richel,

Thanks for reaching out to us.

We are sad to hear that you would like to cancel your subscription with us. As much as we would like your continued patronage, we'll be happy to offer you 30 days FREE trial extension, one module toolkit a certificate, the Free trial is an amazing opportunity as there is no limitation to learn any course on our platform.

We have designed our services in the most flexible and convenient way possible. You can reschedule your classes and pause your membership to your desired date and time. There really is nothing stopping you.

Also, you can add up to 3 family membersfriends to your account to have their own profiles and access all our courses absolutely free.

As an extra bonanza, we are providing with thousands of job opportunities at any given moment and customized career resources at https:www.shawacademy.comshawcareers

Every job seeker student's career is important to us. We have helped thousands of students find their careers.

If you still wish to cancel, you will need to go into your member area Here and select ‘My Profile’ and then ‘Memberships Payments’ and follow the process. You will receive a couple of alternative options such as Pausing your membership or opting for a lower price plan. For a specific subset of students, you may be ed to complete cancellation over the phone using a phone number presented to you.

You may refer to the

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